Resources

Access one of the largest knowledge bases for professional event technology.

Find solutions in seconds with AI-powered diagnostics, technical manuals, and real-world troubleshooting knowledge.
all in one place.

Continuously expanding technical knowledge base

Access an ever-growing collection of manuals, service documentation, troubleshooting guides, and verified technical knowledge. Continuously enriched with real-world diagnostic experience.

AI-powered diagnostics based on manuals, documentation, and real-world experience

Our AI combines technical documentation, manufacturer information, and real-world expertise to deliver fast, accurate, and context-aware diagnostics.

Anonymous diagnostic insights improve accuracy over time

Every completed diagnosis anonymously strengthens the platform, continuously improving diagnostic accuracy and expanding the knowledge base over time.

Self-hosted AI infrastructure on secure German servers

Our AI runs on self-hosted, enterprise-grade infrastructure located exclusively on secure servers in Germany, ensuring maximum performance, control, and data security.

GDPR-focused architecture with no personal data processed by the AI

Designed with privacy by default, our platform processes technical device data only—never personal user information—ensuring GDPR-compliant AI diagnostics.

Aggregated technical data helps manufacturers improve product quality and reliability

Aggregated and anonymized technical insights help manufacturers identify recurring issues, improve product reliability, optimize firmware, and enhance customer support.